SMS Marketing

Examples of Automated Text Messages, and How to Use Them

Automated Text Messages

Automated Text Messages are one of the best features in SMS marketing, as they help saving valuable time and effort. Here are some common examples of automated text messages and how you can use them in your strategy:

Personalized Messages

These types of messages are perfect welcoming or introductory messages that you can send to new subscribers who opt-in through a text keyword

“Hello [Subscriber’s Name]! This is [Employee Name] from [Company Title]. Remember to bring your paperwork for our appointment tomorrow!”

Learn all about text keywords in this original tutorial by Trumpia!

Opt-Out Messages

In order to follow laws and regulations, you are required to include an opt-out message that allows your subscribers to stop receiving messages from you and your company. Conveniently, Trumpia includes an opt out clause for you: 

“Reply STOP to opt out.”

Critical Texts

These messages are highly useful when you need to communicate messages that require urgent attention in case of an emergency. 

“We have learned that someone in the [Department Name] department has tested positive for COVID-19. We ask that you quarantine for fourteen days and get tested as soon as possible. For more steps, follow this link: [Link] and contact us if you have any more questions!.

Waiting Queue

These messages are great for E-Commerce businesses who are trying to reassure their customers that they will be attended to. 

“We look forward to seeing you today! Please text back YES when you and your party have arrived and we will get back to you shortly!”

Appointments and Reminders

These messages are perfect for confirming appointments, and rescheduling clients if needed. 

“You have scheduled an appointment with us [Company Name, for Date and Time] please confirm that you are coming!”

Sales, Giveaways and Events

These messages are the perfect way to entice your subscribers to click on any links to products you may send, and entice them to complete the purchase. 

“Hello! Shop anytime this upcoming Labor Day weekend in order to receive our exclusive 15% off of any summer item sale.” 

Volunteer Requests

These types of messages are great for Non Profits who may need Automated Text Messages to regularly collect a pool of volunteers. 

“Hello, if you would like to volunteer for [Event Name], please respond by texting YES”

Surveys

SMS Surveys are one of the best ways to Capture Data on your contacts that you can use to optimize your message campaigns. In other words, you can learn what works and does not work. 

“Hello! Thank you for your kind review. We encourage you to leave a review at [INSERT LINK] for a chance to get 10% off of your next purchase. Thank you!”

Automated Text Messages by Trumpia: Why They’re Different


We just showed you some good examples of how you can use Automated Text Messages for your SMS Texting campaigns today. We invite you to learn more about how you can use Trumpia to its fullest potential by reading about all of the use cases here.

Trumpia offers several different types of automated text messages that allow you to accomplish the following use cases:

However, what really separates Trumpia’s Automated Text Messaging capabilities is our Workbench tool. No other competitor will allow you to control every part of the Automation Workflow! Workbench is so intuitive that it allows users to designate certain automations depending on the trigger you set. This tool also has an easy drag-and-drop UI; so no prior coding knowledge is required to use it!

If you want to know how Workbench works, here’s a useful tutorial form our experts: