SMS Marketing

How to Use a Mass Texting Service for Nonprofits

mass texting service for nonprofits

A mass texting service can help nonprofits to connect with supporters, volunteers, and the community at large in a quick, cost-effective, and efficient manner. In this article, we’ll explore not only the benefits of using mass texting for nonprofits but also how to use it in a way that you can get its full potential.

Understanding the Power of a Mass Texting Service for Nonprofits

There are three specific traits that make mass texting especially effective when it comes to nonprofit organizations:

  1. Instant Communication

Mass texting services enable nonprofits to communicate with their audience instantly. In emergency situations, during fundraising campaigns, or just sending event reminders, text messaging ensures that the information reaches recipients promptly.

  1. Cost-Effective Outreach

Traditional methods of outreach can be costly and time-consuming. Mass texting offers a budget-friendly alternative, allowing nonprofits to allocate resources more efficiently and direct funds toward their core mission.

  1. High Open Rates

Text messages have significantly higher open rates compared to emails. With most people having their phones within arm’s reach at all times, nonprofits can be confident that their messages will be seen and read promptly.

Basic Traits to Look For in a Mass Texting Service

We can say the minimum functionality you should look for are:

Features and Functionality

When selecting a mass texting service, consider the features it offers. Look for a service that allows personalization, scheduling, and segmentation of messages. These features can enhance the effectiveness of your communication strategy.

Compliance and Opt-In

Ensure that the mass texting service complies with regulations such as the Telephone Consumer Protection Act (TCPA). It’s crucial to have consent from recipients before sending text messages to avoid legal complications and build trust with your audience.


Choose a service that can scale with the growth of your nonprofit. As your organization expands, you’ll need a mass texting service that can accommodate a larger audience without sacrificing performance.

The Two Main Pillars for Building a Subscriber List

Once you choose the platform you’re using for your mass texting efforts, you need to build the subscription lists to send those messages to. There are two main things to do in order to achieve that:

Promote Opt-Ins

Actively promote your mass texting service and encourage supporters to opt in. Utilize various channels, including social media, email newsletters, and events, to increase awareness and drive subscriptions.


Offer exclusive content, updates, or promotions to incentivize people to subscribe to your text messages. Clearly communicate the value they will receive by being part of your texting community.

How to Craft Effective Messages

We strongly recommend personalizing your messages by addressing recipients by their names and tailoring content to their interests. Personalization fosters a sense of connection and makes your messages more engaging. If you use Trumpia as your mass texting service, you can have that covered in a very easy-to-use tool called Personalizations:

Every message should also have a clear and compelling call-to-action. Whether it’s a donation request, event registration, or volunteer sign-up, guide recipients on the specific action you want them to take. You should also keep your messages concise and to the point. Clearly convey the purpose of your communication to ensure recipients understand the message quickly.

Managing and Analyzing Campaigns

Leverage the analytics tools provided by your mass texting service to track the performance of your campaigns. Analyzing metrics such as open rates, click-through rates, and conversion rates will help you refine your strategy for future outreach. You should also segment your audience based on factors such as location, interests, or engagement history. This allows you to send targeted messages to specific groups, increasing the relevance of your communication.

Engaging Supporters

You can foster two-way communications by allowing supporters to reply to your messages. Encourage feedback, answer questions, and create a sense of community through ongoing dialogue. It is also recommendable to keep your audience informed and engaged with regular updates on your nonprofit’s activities, achievements, and impact. Consistent communication helps build trust and keeps supporters invested in your cause.

The Trumpia Advantage in Mass Texting for Nonprofits

By incorporating mass texting into their communication strategy, nonprofits can forge stronger connections with supporters, drive engagement, and ultimately advance their mission with greater impact. Choosing the right service, building a robust subscriber list, crafting compelling messages, and analyzing campaign performance are essential steps in using mass texting effectively. 

As we said before, this is the ground zero; the basics that any mass texting service for nonprofits should cover. Trumpia covers that and goes beyond any other service by providing advanced text message automation. With this and the widest set of features in the industry, you can do much more than just send text messages to a wide variety of subscribers.

Trumpia allows you to filter your lists to send fully targeted mass text message campaigns; enhance those campaigns with MMS messaging, encompass them with email marketing, and provide a personalized customer journey with the most robust, easy-to-use text message automation workflows in the industry.
Try Trumpia for 14 days for free: we’re pretty sure you’ll keep on using our software for many years! If you have a question, please call or text 1-888-707-3030.