Whether it is something as small as a brief service outage or something as big as a downed powerline, utility companies know the importance of communicating with their customers. That is why more and more utility companies are adopting text messaging to notify customers of upcoming service appointments or keep them informed about developing critical situations. Trumpia is a multi-channel solution that provides a powerful way to communicate with your customers and employees, which allows you to cut costs and provide better service across the board.