Over two-thirds of customers prefer texting over phone calls for customer service, making it vital for the hospitality industry to integrate texting into their existing communication systems. Texting offers a quick and easy option for your guests to interact with your company, get offers, and download your mobile app. It’s also perfect for your staff to get your guests the services they need, like room service or concierge questions. With Trumpia, you can establish a strong line of communication between customers and staff, plus save time and money with our industry-leading automation and state-of-the-art guest engagement tools.