{"id":150,"date":"2022-06-29T12:18:28","date_gmt":"2022-06-29T19:18:28","guid":{"rendered":"https:\/\/trumpia.com\/blog\/?p=150"},"modified":"2023-11-30T14:54:41","modified_gmt":"2023-11-30T21:54:41","slug":"5-rules-of-group-sms-for-employee-communications","status":"publish","type":"post","link":"https:\/\/trumpia.com\/blog\/5-rules-of-group-sms-for-employee-communications\/","title":{"rendered":"5 Rules of Group SMS for Employee Communications"},"content":{"rendered":"\n

Some may consider the concept of group texts a necessary evil. Which is probably partially true, in that they may not always be necessary and they don\u2019t always take place for nefarious reasons.<\/p>\n\n\n\n

In the right hands, this form of mass communication<\/a> can be useful, even productive and efficient, and a fine way to get the whole team talking<\/a> and on one page.<\/p>\n\n\n\n

But in the wrong hands, a group SMS<\/a> thread can waste people\u2019s time, lead to miscommunication, hurt feelings,, or create more issues from your company\u2019s last informal brainstorming session. You\u2019ll also miss out on interpersonal dynamics \u2013 what\u2019s the fun of rolling your eyes if no one else can see it?  (There\u2019s always emoticons!).<\/p>\n\n\n\n

Similarly, a bad group text session can be just as inefficient as a poorly run real-world meeting, and you won\u2019t get occasional donuts or a chance at escape.<\/p>\n\n\n\n

But before you fire up your phone\u2019s text button and start adding people to a group conversation, make sure you\u2019re doing it for the right reasons.<\/p>\n\n\n\n

This interaction can definitely be handy for when busy people are all over the place and unable to gather in person. Because people tend to check their texts quickly, rather than let them stack up in their email box for hours or days, it\u2019s a good chance to get nearly instant feedback, especially if the clock is ticking on a deadline. It also keeps everyone in the same conversation thread, which is handy for later reference, rather than searching through chains of emails that everyone may not see or participate in.<\/p>\n\n\n\n

Once you\u2019re ready to proceed, (cautiously, please) there are simple group SMS guidelines \u2013 not necessarily hard and fast rules \u2013 which you and your team can utilize.<\/p>\n\n\n\n

  1. Take attendance and perform introductions. Just like you might do at a traditional meeting, or even school, make sure everyone is there who is supposed to be there, and let everyone know who\u2019s present. This way, everyone knows who is taking part, and also that it\u2019s a group conversation, which comes with expectations.
    <\/li>
  2. Don\u2019t text at night. Unless everyone is on the same schedule, try to keep your work-related group texts to a minimum after hours. Some people may truly be done with work and want to spend their free time alone or with their families. Some people may have other jobs or duties which keep them from taking part off the clock. Other people may want  a certain amount of sleep to ensure productive performance during the work day. While an individual text to discuss a certain idea or a reminder might be occasionally useful, bringing the whole team together regularly for a late-night formal group text might raise some eyebrows \u2013 and maybe even be a potential labor violation.
    <\/li>
  3. Try to keep topics relevant to everyone. Just like in a \u201creal\u201d meeting, it\u2019s easy to get off track due to past grievances, related projects or simply more interesting discussion items. It\u2019s even easier to do this when people aren\u2019t in the same physical space. If it\u2019s your party, consider yourself a moderator and keep trying to nudge people back to the main topic. The limitation of the text field (160 words or less) may possibly make it easier to stay on task, rather than an email interaction with unlimited space where people can go on and on. If your team wants to hold a conversation without some of the other department representatives, you can schedule it later.
    <\/li>
  4. Announce when it\u2019s over. If you\u2019re holding your group SMS session for a particular reason, simply end things when that point is discussed. Otherwise, people may continue texting. Even if you leave, the conversation may still go on, and you may miss valuable info. You can also give a warning that everyone needs to leave.
    <\/li>
  5. Not everyone will be texting at the same time. It may be necessary to bring latecomers up to speed, but you also don\u2019t want to necessarily bore the people who have been there since the beginning to go through everything again. So be ready to summarize. Or, people may join the initial conversation, but may not be fully available the whole time. Perhaps they\u2019re in a car and don\u2019t want to text and drive, or on a phone call or in a real meeting.<\/li><\/ol>\n\n\n\n

    For more suggestions on proper group text etiquette, visit Trumpia.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Some may consider the concept of group texts a necessary evil. Which is probably partially true, in that they may not always be necessary and they don\u2019t always take place for nefarious reasons. In the right hands, this form of mass communication can be useful, even productive and efficient, and a fine way to get […]<\/p>\n","protected":false},"author":1,"featured_media":355,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[11],"tags":[45,37],"yoast_head":"\n5 Employee Communication Rules For Group SMS | Text Messaging Group Guidelines<\/title>\n<meta name=\"description\" content=\"Read some useful rules on how group SMS can be effectively used in employee communications here. 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