{"id":139,"date":"2022-06-29T12:11:37","date_gmt":"2022-06-29T19:11:37","guid":{"rendered":"https:\/\/trumpia.com\/blog\/?p=139"},"modified":"2023-10-11T08:15:23","modified_gmt":"2023-10-11T15:15:23","slug":"25-text-messages-a-business-should-send-to-their-customers-updated-2022","status":"publish","type":"post","link":"https:\/\/trumpia.com\/blog\/25-text-messages-a-business-should-send-to-their-customers-updated-2022\/","title":{"rendered":"25 Text Messages a Business Should Send to Their Customers (Updated 2022)"},"content":{"rendered":"\n

Businesses that tap into the benefits of text messaging will enjoy better communication with customers and increased customer engagement. However, some businesses don’t know where to begin when it comes to sms texting communication<\/a>. To that end, here are 25 great text message templates that businesses can consider sending their customers.<\/p>\n\n\n\n

1. Advertise a Free Product<\/h2>\n\n\n\n

For businesses who want to send out a “buy one, get one free” type of promotion, it can be helpful to send a fun text to advertise the fact. This is particularly true for food businesses since customers may receive the text when they are hungry or in the area, driving more traffic to your restaurant<\/a> instantly.<\/p>\n\n\n\n

Example Text: “Text \u201cBOGO\u201d to 95577 for a \u201cBuy One Get One” on our newest appetizers.\u201d<\/p>\n\n\n\n

2. Provide a Special Offer<\/h2>\n\n\n\n

Send a text telling customers to reply and receive a special offer. This generates you more revenue by getting more traffic to your brick-and-mortar or online stores and allowing you to move products quickly.<\/p>\n\n\n\n

Example Text: “Text \u201cVIP\u201d to 95577 to get 30% off your next purchase.”<\/p>\n\n\n\n

3. Get Feedback<\/h2>\n\n\n\n

Follow up with the experience of your customers by texting them to provide feedback about their last visit This can then lead to an SMS survey<\/a>, and you can incentivize them to finish it with an offer.<\/p>\n\n\n\n

Example Text: “Text \u201cREVIEW\u201d to 95577 to start our customer survey. You\u2019ll get a coupon for 15% off!”<\/p>\n\n\n\n

4. Text Customers with Trivia and Prizes<\/h2>\n\n\n\n

Alert customers to exciting prizes and clever trivia that will allow them to engage with your brand in a fun and exciting way.<\/p>\n\n\n\n

Example Text: “Text WINPRIZES” to 95577 to be automatically entered into our monthly prize drawing.”<\/p>\n\n\n\n

5. Text New Advertisements<\/h2>\n\n\n\n

Send text messages that give customers the option of sending new video advertisements to their phone. This strategy ensures that advertisements are seen by preexisting customers who value your brand.<\/p>\n\n\n\n

Example Text: “Text VIDEO to 95577 to receive our latest video advertisement on your mobile device.”<\/p>\n\n\n\n

6. Remind Customers of Rewards Programs<\/h2>\n\n\n\n

Let customers join your rewards programs or special membership options via a convenient text reminder.<\/p>\n\n\n\n

Example Text: “Get more information about our customer loyalty program by texting REWARDS to 95577”.<\/p>\n\n\n\n

7. Send Shopping Reminders<\/h2>\n\n\n\n

Sometimes, customers who love your brand will appreciate a reminder to shop online while they are on the go. For businesses with a mobile app, this can be a great way to remind customers<\/a> to buy products through the app.<\/p>\n\n\n\n

Example Text: “Don’t forget to browse the latest deals in our Fourth of July Sale. Text FOURTHDEALS to 95577 to receive our latest deals.”<\/p>\n\n\n\n

8. Advertise a Contest<\/h2>\n\n\n\n

Let customers know you are running a contest while allowing customers to enter the contest over text.<\/p>\n\n\n\n

Example Text: “Text CONTEST to 95577 to enter our $50,000 cash prize giveaway.”<\/p>\n\n\n\n

9. Advertise Hot New Deals<\/h2>\n\n\n\n

Let customers know when great new deals are available for some of your popular products.<\/p>\n\n\n\n

Example Text: “Text HOTTECH to 95577 and see our flagship 2015 PC products.”<\/p>\n\n\n\n

10. Let Customers Advertise for Your Business<\/h2>\n\n\n\n

If customers are buying a new product or attending one of your business events, text them a reminder to share the great news via social media platforms.<\/p>\n\n\n\n

Example Text: “Share the love by following this link to post about our brand on social media.”<\/p>\n\n\n\n

11. Text Customers Helpful Information<\/h2>\n\n\n\n

Inform customers that they can respond to your texts to receive helpful tips and advice pertaining to some aspect of your business. This strategy is particularly helpful for gyms and fitness companies.<\/p>\n\n\n\n

Example Text: “Follow this link to learn more about the five diet tips you need for 2015 fitness success.”<\/p>\n\n\n\n

12. Start a Text Messaging Club<\/h2>\n\n\n\n

Text customers to raise awareness over a text message club of your business. This club will provide instant alerts about the exciting developments and products of your business.<\/p>\n\n\n\n

Example Text: “Join our mobile rewards club by texting MOBILECLUB to 95577.”<\/p>\n\n\n\n

13. Utilize the Benefits of Text and Email Together<\/h2>\n\n\n\n

Text customers to provide you with their email<\/a> for future newsletters and product updates from your business.<\/p>\n\n\n\n

Example Text: “Reply with YES to receive exclusive newsletters and product updates via your signup email.”<\/p>\n\n\n\n

14. Use Text Messaging to Plan Ahead<\/h2>\n\n\n\n

If your business is planning an event, ask customers to text back whether they are attending the event with a simple yes or no format. This SMS marketing<\/a> strategy provides businesses with advanced notice that aids efficient planning strategies.<\/p>\n\n\n\n

Example Text: “Are you attending our groundbreaking business event? Reply with 1 for YES and 2 for NO.”<\/p>\n\n\n\n

15. Localize<\/h2>\n\n\n\n

For smaller businesses, advertise store-specific specials and sales via text.<\/p>\n\n\n\n

Example Text: “Visit our county store for an exclusive 20% off of your next purchase.”<\/p>\n\n\n\n

16. Provide Shipping Updates Via Text<\/h2>\n\n\n\n

Sending your customers texts with updates on their orders shipping will help your business appear professional and give your customers an added layer of great service.<\/p>\n\n\n\n

Example Text: “Your package has shipped. Click here to track your package.”<\/p>\n\n\n\n

17. Let Customers Know Their Bill Is Available<\/h2>\n\n\n\n

It can be difficult for customers to remember when their bill is due, and collection calls can be uncomfortable for all parties involved. This is especially true for businesses that bill customers on a recurring monthly or quarterly basis.<\/p>\n\n\n\n

Example Text: “Your online bill is now available. Click here to pay your bill or view your online statement.”<\/p>\n\n\n\n

18. Inform Customers of Important Changes<\/h2>\n\n\n\n

This is particularly helpful for businesses such as airlines since gate changes and flight delay information needs to be relayed to customers as soon as possible.<\/p>\n\n\n\n

Example Text: “Your flight status has changed. Follow the link or call to learn of your latest flight changes.”<\/p>\n\n\n\n

19. Allow Payments Via Text<\/h2>\n\n\n\n

Popular financial businesses<\/a> such as PayPal allow customers to send financial alerts and make payments via text.<\/p>\n\n\n\n

Example Text: “You have received a payment of $49.99 from John Doe.”<\/p>\n\n\n\n

20. Verification Codes<\/h2>\n\n\n\n

Businesses can enable two-factor verification codes<\/a> over text to ensure customer security through their online safety features.<\/p>\n\n\n\n

Example Text: “778432 is your security code. This code will expire in 10 minutes.”<\/p>\n\n\n\n

21. Provide Exclusive Invites Via Text<\/h2>\n\n\n\n

Invite customers to special events over text.<\/p>\n\n\n\n

Example Text: “Text SPECIAL to 95577 for an exclusive invite to our special event of the summer.”<\/p>\n\n\n\n

22. Let Customers Know About Updates to Their Wishlist<\/h2>\n\n\n\n

For online retailers<\/a>, send texts to customers when a product on their wishlist goes on sale.<\/p>\n\n\n\n

Example Text: “A product on your wishlist is now on sale. Follow the link to view your wishlist.”<\/p>\n\n\n\n

23. Mass Text Critical Alerts<\/h2>\n\n\n\n

In the event that a serious event has occurred, it helps to send an SMS message to customers, informing them of critical events that may affect them. Weather and crime alerts can also be sent by schools or local governments to keep the public safe.<\/p>\n\n\n\n

Example Text: “A severe thunderstorm warning is now in effect and all events are canceled. Click here to see the latest news and weather updates on our website.”<\/p>\n\n\n\n

24. Send Pictures of New Products<\/h2>\n\n\n\n

With a text, you can send pictures of new products to entice customers in a more engaging way.<\/p>\n\n\n\n

25. Send Video Updates from the CEO<\/h2>\n\n\n\n

Many customers appreciate hearing from the visionary leader of a business. Sending a video text from the CEO will help customers appreciate the long-term vision of the companies they love.<\/p>\n\n\n\n

These forms of text messages are just the tip of the iceberg when it comes to the many ways businesses can use text messages to grow their business and their customer relationships. Schedule a 5-minute demo for more great text messaging solutions that are expertly tailored to grow business:<\/p>\n\n\n\n\"New<\/a><\/span>