Need Messaging For Your IT Department? We’ve Got It.
IT departments are the technological backbones of the companies they service. As such, they understand the advantages of having the best technology for all aspects of the business, including communications tools. Trumpia offers IT departments the most complete communications platform on the market, with integrated cross-channel capabilities, automation, and powerful security features.
Trumpia’s software is intuitive and easy to set up, so you can get up and running quickly. Our software also includes a bevy of tools and channels (SMS, MMS, email, social, and voice broadcasting) in a single integrated platform.
At its core, Trumpia is a mass communication software that enables you to better engage your audience through SMS. Why SMS? Because texting is the most immediate and attention-grabbing form of communication, boasting a read rate of more than 90 percent. Create more effective campaigns through tools such as:
LANDLINE TEXTING Send and receive text messages through your department’s extension number.
SEND-FROM-EMAIL Send texts through any email interface, so you can carry out your email and text communications in one fell swoop.
SMS SURVEYS Gain feedback with yes/no, multiple choice, or custom answers.
CLICKTHROUGH TRACKING Embed links into your texts.
Our failsafe measures include dual-data centers with backups, secure SMS, and a secure database. You can also enable two-factor authentication, which requires a one-time texted code for log-ins.
Unlike other services, ours includes automation tools that make every message you send more relevant to the recipient. One automation feature, auto-campaigns, carries out an action whenever a respondent activates a preset trigger.
We offer full REST, HTTP, and SMTP APIs, so you can incorporate our features into your existing application. Each API package enables you to send 300 messages per second.
SEND ALERTS TO TEAM MEMBERS Quickly notify everyone in your company of impending events such as a network outage, scheduled maintenance, or other updates.
MAKE TROUBLESHOOTING MORE EFFICIENT Quickly walk employees through common or simple troubleshooting steps without engaging in lengthy phone conversations. As an added advantage, you can conduct multiple conversations at the same time.
IMPROVE SCHEDULING Let people text in their maintenance requests or a step-by-step walk-through of a particular system rather than having to call in. Then, make sure they remember their maintenance appointments by sending them an automated reminder the morning of the appointment.
SMS / MMS